Last updated: September 2026. Written by our travel visa editorial team, cross-checked against evisa.gov.et and UK Foreign Travel Advice. This article is independently researched and not sponsored by any government. All fees and rules are sourced from the Ethiopian Immigration and Citizenship Service portal at evisa.gov.et.
To log in to the Ethiopian eVisa Account Portal in 2026, visit evisa.gov.et, click Login, and enter your email address and application reference number or password. After completing the CAPTCHA, your dashboard displays the application status. To correct mistakes, edit minor fields directly or email [email protected] with your passport scan. If resubmission is required, the original fee is non-refundable.
Where to Log In: The Ethiopian e-Visa Portal URL
The sole legitimate Ethiopian eVisa portal is evisa.gov.et. Domains using non-.gov.et TLDs or words like “express” are fraudulent. Before logging in, confirm you have your passport (valid at least 6 months from entry), your application reference number, and a JPEG passport photo taken within the last 6 months.
- Fraud website checklist: Misspelled domains, extra words like “express” or “fast-track”, non-.gov.et TLDs, requests for payment before form completion, absence of Immigration and Citizenship Service branding. The domain
www.ethiopiavisas.netis listed as a fake site by evisa.gov.et. Payments on fraud websites are not the responsibility of the Ethiopian government. - Bookmark evisa.gov.et after your first verified visit to avoid phishing copies.
What You Need Before Logging In
Before logging in, gather a passport valid for at least 6 months from your intended entry date into Ethiopia, a JPEG passport-style photo taken within the last 6 months, and your application reference number from your confirmation email or receipt page.
- Passport validity: At least 6 months from entry. Entry is not permitted with under 6 months remaining. Airline check-in agents verify this.
- Digital photo: JPEG format, passport-style, taken within the last 6 months.
- Reference number: Located in your confirmation email or on the receipt page from your first submission. The Ethiopia eVisa Account Portal needs it alongside your email to retrieve your record.
- Processing time: Standard processing takes 24 to 72 hours (1 to 3 days). Corrections must be made well before departure.
- e-Visa vs visa on arrival: The e-Visa eliminates the on-arrival queue at Addis Ababa Bole International Airport. However, errors may force you back to visa on arrival (fees: $52 for 30-day, $72 for 90-day tourist). An e-visa payment receipt does not serve as approval for a visa on arrival.
How to Log In to Your Ethiopian eVisa Account
Log in at evisa.gov.et via email plus password or application reference number plus email, complete the CAPTCHA, then access your dashboard.
Navigate to evisa.gov.et
Visit evisa.gov.et and click Login in the top-right corner.
Enter your credentials
Enter your email address and password, or use your application reference number plus email if you do not have a registered account.
Complete the CAPTCHA
Complete the CAPTCHA security verification to proceed.
Access your dashboard
The Ethiopia eVisa Account Portal displays status labels: Submitted, Processing, Approved, or Rejected.
What to Do If You Have Forgotten Your Login Credentials
Use the Forgot Password link on the Ethiopia eVisa Account Portal login page to reset via email. If you have lost your reference number, contact [email protected] with your full name and a copy of your passport. Alternatively, search your inbox for the confirmation email from evisa.gov.et.
Navigating the eVisa Dashboard After Login
The Ethiopia eVisa Account Portal dashboard shows your application history with status colour coding. Use the View Application button to open a record. An Edit indicator appears only for self-editable fields: email and phone number.
Can You Edit a Submitted Ethiopian eVisa Application?
After submission, only email and phone are self-editable on the Ethiopia eVisa Account Portal. Passport number, full name, date of birth, and nationality are locked after payment confirmation and need support or a new application. Do not confuse this with the US DS-160 system, which applies to U.S. visas, not Ethiopian eVisas.
| Field | Self-Editable on Portal? | Editable via Support Request? | Requires New Application? |
|---|---|---|---|
| Full name (as on passport) | No | Yes. Email support with passport scan | If support cannot amend in time |
| Passport number | No | Yes. Email support with passport scan | If support cannot amend in time |
| Date of birth | No | Yes. Email support with passport scan | If support cannot amend in time |
| Nationality | No | No | Yes. Full resubmission with new payment |
| Travel dates | Limited (within 30-day window) | Yes. Email support | If outside allowed window |
| Passport photo | No | Yes. Attach replacement file to support email | If support cannot amend in time |
| Email address | Yes. Via dashboard | – | No |
| Phone number | Yes. Via dashboard | – | No |
| Visa type (tourist/business/conference/NGO/investment) | No | No | Yes. Full resubmission with new payment |
Correcting Mistakes on Your Ethiopian eVisa Application
Errors on the Ethiopia eVisa Account Portal fall into three tiers: minor (self-editable on the portal), critical (email support with passport scan), or fatal (full resubmission with new payment).
Minor Errors You Can Fix Directly
Email, phone, and minor hotel spelling can be edited via the dashboard fields in the Edit panel on the Ethiopia eVisa Account Portal. Confirm changes save. No new payment is required.
Critical Errors That Require Support or Resubmission
Passport number, full name, and date of birth require emailing [email protected] with your application reference number, passport number, a clear description of the error, and an attached passport data page scan. Expected response: 48 to 72 hours. If departure is within 48 hours, resubmission may be faster than waiting for support.
Contacting eVisa Support for Urgent Corrections
Email [email protected] or call +251 (11) 1262635. Use this template:
Subject: Ethiopian eVisa Correction Request - [Your Reference Number] Application Reference Number: [XXXXXXX] Full Name (as on passport): [SURNAME, First Name] Passport Number: [XXXXXXXXX] Date of Birth: [DD/MM/YYYY] Error Description: [Describe the specific error clearly] I have attached a scan of my passport data page for verification. Please advise whether this can be corrected or whether I must submit a new application.
Expected response: 48 to 72 hours. Follow up if no response after 72 hours. The Ethiopia eVisa Account Portal is operated by Ethiopian Airlines under the authority of the Immigration and Citizenship Service.
How to Resubmit Your Ethiopian eVisa After Errors
Start a brand-new application on evisa.gov.et, re-enter all details, upload documents again, and pay the fee a second time. The original payment is non-refundable.
Log in to the portal
Log in to the Ethiopia eVisa Account Portal using your existing email and password.
Check your dashboard
The old application remains visible in history with a Rejected or Error status.
Click Apply Visa
Start a completely new application on the Ethiopia eVisa Account Portal.
Re-enter all details correctly
Provide passport number, full name, travel dates, and visa type.
Re-upload your documents
Upload your passport scan and a JPEG passport-style photo taken within the last 6 months.
Pay the government fee again
Pay $52 for a 30-day tourist visa, $72 for a 90-day tourist visa, or $32 for a 30-day business visa.
Receive a new confirmation email
You will get a new reference number. Processing time restarts at 24 to 72 hours from the new submission.
Do You Have to Pay the Fee Again?
Yes. The Ethiopian government e-Visa fee is non-refundable once paid. Each new application is treated as a completely new submission requiring a fresh payment. There is no partial refund, fee transfer, or discount for resubmissions. No self-service cancellation exists on evisa.gov.et. For exceptional circumstances, contact [email protected], but refunds are not guaranteed.
Uploading Corrected Documents Without Starting Over
If your application is still in Processing status, contact [email protected] to request a file swap. Attach the corrected document and include your reference number. If the application was rejected for bad documents, you must reapply with a new upload. Photo format reminder: JPEG, passport-style, taken within 6 months. In-progress unsubmitted applications may be resumed within a limited session window; if the session expires, start fresh.
How to Check Your Ethiopian eVisa Status After Login
Check your Ethiopian eVisa status on the evisa.gov.et dashboard, via the confirmation email link, or by emailing [email protected] with your reference number.
The Ethiopia eVisa Account Portal dashboard displays one of four status labels after login: Submitted (received, no action needed), Processing (under review; contact support if it exceeds 72 hours), Approved (download the eVisa PDF and confirm the passport number matches exactly), or Rejected (check your email for the reason).
Passport mismatch at Bole Airport may cause denied boarding; you would then need to pay visa on arrival ($52 or $72). A modified or premature electronic visa is not acceptable outside its validity period. An unsecured e-visa application means the passenger must repay the visa fee upon arrival in Addis Ababa.
Common Ethiopian eVisa Application Errors and Fixes
The Ethiopia eVisa Portal rejects applications for five common reasons: name mismatch, transposed passport digits, wrong travel dates, incorrect photo format, and wrong visa category. Below are the exact fixes, including fees ($52/$72/$32) and support contacts ([email protected], 48 to 72 hours response).
- Name does not match passport exactly (Critical): Email [email protected] with your passport scan; expect a response within 48 to 72 hours. If departure is under 48 hours away, resubmit a new application instead.
- Transposed passport digits (Critical): Email support with a passport data page scan and your reference number. If the Ethiopia eVisa Account Portal support team cannot amend the record before your flight, a full resubmission is required.
- Wrong travel dates (Minor-Critical): If the corrected dates fall within the 30-day validity window, email support to request an adjustment. Dates outside that window require a new application with a fresh payment.
- Incorrect photo format (Critical): The Ethiopia eVisa Account Portal requires a JPEG passport-style photo taken within the last 6 months. Email support to request a file swap while the application is still processing; if already rejected, reapply with a compliant upload.
- Wrong visa category selected (Fatal): No edit is possible. Submit a brand-new application and pay the government fee again ($52 for 30-day tourist, $72 for 90-day tourist, $32 for 30-day business). The original fee is non-refundable.
Support fixes take 48 to 72 hours; resubmission takes 24 to 72 hours and is often faster for imminent departures. Correction procedures are identical across all e-Visa categories (VT 30/90, CV, IV, NV) on the Ethiopia eVisa Account Portal, but document requirements differ by category. Visa extension is available for tourist visas with reasonable grounds. Overstay incurs fines and legal penalties.
Frequently Asked Questions (FAQ)
How do I log in to my Ethiopian e-visa?
Go to evisa.gov.et, click Login top-right, enter your email address and application reference number or account password, complete the CAPTCHA, then click the login button. Your dashboard displays all submitted Ethiopian eVisa applications and their current status.
How do I check my Ethiopia e-visa status?
After logging in to evisa.gov.et, your dashboard shows each application’s status: Submitted, Processing, Approved, or Rejected. You can also check via the link in your confirmation email or by contacting [email protected] with your reference number.
Can I edit my Ethiopia eVisa after submission?
You can edit minor fields (email, phone number) directly on the portal dashboard. Critical fields like passport number, full name, and nationality require contacting [email protected] with a copy of your passport. If support cannot amend in time, submit a new application and pay again.
What happens if my eVisa passport number does not match my physical passport?
Passport mismatch may cause denied boarding at Bole International Airport; you would then need to pay visa on arrival ($52 or $72). Always double-check before confirming.
Do I have to pay again if I resubmit my Ethiopia eVisa?
Yes. The Ethiopian government e-Visa fee is non-refundable. A corrected application is treated as a completely new submission, requiring a fresh payment. There is no partial refund or transfer of the previous fee.
How long does it take to get a corrected Ethiopia eVisa approved?
Standard processing for any new or resubmitted e-Visa is 24 to 72 hours. Minor corrections handled through support may be resolved within 48 to 72 hours without full resubmission, depending on the support team’s workload.
What is the contact email for Ethiopia eVisa support?
The support address is [email protected]. Include your application reference number, full name as on passport, passport number, and a clear description of the error. Attach a scan of your passport data page. Expect a response within 48 to 72 hours.
Is the Ethiopia eVisa correction process the same for business and conference visas?
Yes. The login, editing, and resubmission procedures on evisa.gov.et are identical for all visa categories: tourist (VT 30/90), business, conference (CV), NGO (NV), and investment (IV). However, supporting documents differ by category.
Can I cancel my Ethiopia eVisa application and get a refund?
There is no self-service cancellation option on evisa.gov.et. Government e-Visa fees are generally non-refundable once paid. For exceptional circumstances, contact [email protected], but refunds are not guaranteed.
